Delivery Policy
Free pick up at our San Jose shop and our Nosara store
or
* Set up your own delivery service
or
* Use our trusted, experienced recommendations:
Encomiendas Tempisque
+506 2659 1196
tempisquesj@gmail.com
-Cheapest option.
-Sinks, end tables, planters only.
-Possibly need to set up meet points, depending on location. Very reliable, 24 years of service.
Curubandé Express
+506 6021 3131
-20 years of service. Depending on route and location, they can offer more personalized deliveries.
Our Own Personalized Deliveries
c1.500 per kilometer
We have a team able to deliver any product to any location.
*After purchase, all details are discussed and finalized (including exact location, delivery instructions, cost, and more)
*Contact us prior to purchase if any questions about estimated delivery costs & procedures
Phoenix Concrete Designs, we provide curbside delivery exclusively. For the safety of our team and the protection of your property, our delivery staff does not enter homes, buildings, or job sites under any circumstances.
All products are professionally wrapped or secured in crates to ensure safe transport and protection during delivery.
**if product arrives defective or damaged client is entitled to refund, replacement, or repair. All cases are subject for review**
The Beauty of Imperfection
Concrete is a man-made, stone-like material, and—like all natural stone—it is not perfect. At Phoenix Concrete Designs, we believe these natural variations are what give concrete its true beauty and individuality.
Our concrete is crafted from raw materials—aggregates, sand, minerals, and pigments—that react in unique ways during the curing process. This creates natural variations in color, texture, and finish. These markings are not flaws, but an inherent characteristic of the material itself.
Each piece is handmade to order, meaning no two are ever exactly alike. The product you receive may differ slightly from photos shown, carrying its own character and authenticity.
We encourage you to embrace these subtle differences, as they are what make every Phoenix Concrete Designs piece genuine, one-of-a-kind, and timeless.
Care
Clean gently with a soft cloth, warm water, and mild neutral pH soap.
Wipe spills promptly to prevent stains.
Avoid tape on surfaces—it can damage the sealer.
Do not use abrasive pads, harsh soaps, vinegar, bleach, or ammonia.
Keep away from acidic foods & liquids (lemon, wine, soda, tomato, etc.) and strong chemicals (acetone, hydrogen peroxide, perfumes).
✨ Proper care ensures your concrete piece lasts beautifully for years.
